Study: 85% of callers to CA Parent Youth Helpline feel ‘more positive’

Public News Service

The California Parent and Youth Helpline turns five years old today – just in time for a brand new study that confirms its effectiveness.

The study, published in the Journal of Technology in Human Services, found that 85% of people felt more positive, calmer and less angry after calling in.

Lead author Elizabeth Harris, a sociology professor at Arizona State University, said that kind of result is rare in social science research.

“Parenting interventions are expensive and difficult to do,” she said. “Most interventions take months to take effect, so to be able to do an effective intervention in 30 minutes, that’s a big deal.”

The data also show about one-third of callers improved significantly on the scale – meaning they either went from making all negative statements to feeling 100% neutral, or they started off neutral and said they felt “100% positive” by the end of the call.

Parents and youths in distress can reach a trained counselor at 855-427-2736, 12 hours a day, seven days a week. Or they can reach out online at CAparentyouthhelpline.org.